COVID FAQ & ChatBot
The Vermont Department of Health has a knowledge base that is published via a chatbot and faq page in response to the COVID-19 pandemic
- VDH: www.healthvermont.gov/COVID
- BOT: apps.health.vermont.gov/COVID/
- FAQ: apps.health.vermont.gov/COVID/faq/
Docs
Published via gh-pages, jekyll, and cayman theme at:
VermontDepartmentofHealth.github.io/covid-bot/
Repo Structure
1. Application Insights Query
Query written in Kusto/KQL to get info from logs in App Insights
2. Bot Service
.NET Core API written in C# that connects to the knowledge base.
3. FAQ Site
NodeJS static site generator written using Eleventy that templates the knowledge base into FAQ.
4. Knowledge Base API
Postman collection to call methods in the Knowledge Base API
5. kb-node-client library
Provides a NodeJS client wrapper around the Cognitive Services APIs for QnaMaker
6. md-diff library
A diffing implementation for comparing & returning markdown text deltas
7. QnA Maker
QnA Maker front end to create, maintain, test, and publish the Knowledge Base
8. WebChat Client
Front end chat client that calls the bot service, either as an iFrame or JS initialization.
Testing
For testing purposes, please use the following links to not interfere with our production telemetry
Acronyms
VDH ~ Vermont Department of Health
FAQs ~ Frequently Asked Questions
KB ~ Knowledge Base
AI ~ Application Insights
QnA ~ Question and Answer